| Contract - WWoW Communications |
Contractor |
October 2010 - November 2010 |
Denver, CO |
Remote contract |
- Configure and install prerequisites for zabbix server software.
- Configure and install zabbix server
- Perform initial configuration for Windows and Linux servers for administrator to upload to servers
- Perform SNMP Walks to determine required data to monitor Cisco 3700 Series router
- SNMP Configuration
- Perform configuration of hosts, templates, items, triggers, actions and users for ~60 servers, ~50 users
- Custom scripting to automate zabbix screen configuration
- Customized personal PHP zabbix notification script/interface
- Customer support in person, on phone and via email
- Customized documentation for customer
- Documentation writing
- Contract management
- Invoicing and processing
|
| Icelab Networks |
Tier 2 Support - Data Migrations and Client Acquisition migrations, Systems and Network administrator. |
October 2009 - Current |
Denver, CO |
393 Inverness Parkway |
- Low and Mid level Support 400+ clients on multiple shared webhosting platforms
- Phone and Email support ticketing system
- DNS Changes, Email Client (all platforms) support, Domain name registration, ftp access, database, mail, and web connectivity problems.
- Domain Renewal initiation, Client hosting suspensions, Manual Payment initiation handling (taking down information for processing)
- Client Acquisitions, migrating client data from acquired companies to companies hosting platform. Database, mail, and web, ensuring client data functions the same on new systems.
- Moving clients from PEM Hosting platform to Plesk, Plesk to Plesk, and Hosting Accelerator to Plesk via ssh and rdp
- Created bash script to automate process, including getting the data, unpacking, repacking, giving mail user passwords, and restoring the data to the proper directories
- Schedule, Process and Move 15-23 clients per week.
- minor OpenVZ management for quota management for PEM, located on 4 OpenVZ systems, with 20-25 virtual nodes
- Working directly with bind in a production environment, updating ip addresses, creating domains, managing ptr records
- Education in RFC compliance by hands on experience for mail and dns
- Technical support, and guidance for clients both for post migration handling and existing client handling.
- Directly working with CentOS, FreeBSD, and Redhat systems via ssh
- Interfaced with windows 2000 and 2003 servers via remote desktop
- Assisted in IP Addressing Allocation
- Software firewall management
- Configure and use SNMP for monitoring server status.
- Worked within PRTG to add and configure notifications and sensors for servers
|
| International Computer Services |
Computer Repair Technician |
August 2009 - October 2009 |
Aurora, CO |
10 S Havana St # 117F |
- Enter, Diagnose, Repair, and Replace parts, software, etc on all desktops and laptops ranging from mfg date 2000-2009, mac and pc
- Interfaced with customers to get base information on computer problems, showing user how to access new features of software, answering technical questions
- Interfaced with distributors as needed for parts, and warranty
- Technical troubleshooting in tandem with manufacturer technical support for top tier problems. Self taught diagnoses steps taken for lower level problems
- Virus Removal, OS Repair, Upgrades, Teaching, Website Design, Document template creation.
|
| InkMedia USA |
Senior IT Developer |
January 2009 - June 2009 |
Denver, CO |
P.O. Box 372308, Denver, CO, 80237 |
- Major problem solving
- Created a solution to provide InkMedia's developers with smooth streamlined work flow and an easy to use design
- Administered Server for both development and Live site. Design Decision Support
- Aided in decisions for site task flow, design and administration
|
| BidPuppy International, Inc. |
Lead Web Developer |
October 2008 - May 2009 |
Denver, CO |
N/A |
- Lead 2 other developers in creation of E-commerce and Bidding Site
- Server Administration
- Administered Server for both development and live site, provided solutions for developers to communicate and manage work flow.
- Design Decision Support
- Aided in decisions for site task flow, design and administration
|
| Personal Business Venture |
Private Business Owner |
June 2004 - Current |
Denver, CO |
N/A |
- Self managed, freelance owner.
- Web Developer and Designer
- Provided clients with customized solution to their web application needs by utilizing PHP, HTML, CSS, MySQL, Photoshop, Delopment IDE's and, other applications as needed.
- System and Network Maintenance and Upgrades
- Repair, upgrade and, perform regular maintenance on client systems, generally Microsoft based operating systems
- Developing multiple solutins, ranging from scheduling calendar to payment processign and Design
- Backend and Task Flow design
- Designed task flow diagrams for projects, ranging from taskflow to database flow
|
| Materials Handling Equipment Co. |
IT Administrator |
April 2004 - Oct 2004 |
Denver, CO |
1740 W. 13th Ave. |
- Provided technical support to users within work place, as well as offsite for technical forklift systems. Network setup and cabling. Support for roughly 100+ desktop and laptop users via phone, email and in person.
|
| Materials Handling Equipment Co. |
Forklift Mechanic |
September 2003 - April 2004 |
Denver, CO |
1740 W. 13th Ave. |
- Gained general technical knowledge of gas, diesel, liquid propane, and electrical forklifts. Troubleshooting engine, hydraulic and, electrical problems. Performed other duties as needed.
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